Privacy policy

At VEZUKO ("we," "us," or "our"), we take the protection of your privacy and the responsible handling of your personal data very seriously.

This Privacy Policy explains what personal data we collect, how we use and protect it, and what rights you have regarding the processing of your data when you visit our website vezuko.com, purchase our products, or contact us.

1. Data Controller

The party responsible for the processing of your personal data is:

VEZUKO
The L. Plaza, Flat/RM 1603, 16/F
367–375 Queen's Road Central
Sheung Wan, Hong Kong SAR

Email: contact.vezuko@gmail.com
Website: vezuko.com

2. Personal Data We Collect

When you visit our website, place an order, or contact us, we may collect certain personal data.

Depending on how you use our website, this may include the following information:

first and last name
billing and shipping address
email address
phone number, if provided
payment information
IP address
browser and device information
order history
transaction and order details

We only collect the data that is necessary for the respective purposes.

3. How We Use Your Data

We use your personal data exclusively for specified and legitimate purposes.

Order Processing and Customer Support

We use your data to process and fulfill your order, handle payment, and provide customer support.

Communication Related to Your Order

We use your contact information to inform you about your order and to respond to inquiries or requests.

Fraud Prevention and Security

Your data may be processed to detect, prevent, and investigate fraudulent activity, misuse, and security risks.

Improving Our Website

We may analyze data to improve the functionality, performance, and usability of our website.

Compliance with Legal Obligations

We may process personal data to the extent necessary to comply with legal, tax, or accounting obligations.

4. Data Retention Period

We retain personal data only for as long as necessary for the respective purposes or as required by applicable law.

Certain data, in particular billing and transaction data, may be retained for a period generally required by tax and accounting regulations, typically 6 to 10 years.

After the applicable retention period expires, the data is deleted or anonymized, unless a further legal retention obligation applies.

5. Consent

Where you provide us with personal data in order to, for example, complete a purchase, process a payment, arrange a delivery, or process a return, this data may be processed for the necessary corresponding purposes.

Where processing is based on your consent, you may withdraw that consent at any time with future effect.

To withdraw consent or if you have questions about the processing of your personal data, please contact us:

Email: contact.vezuko@gmail.com

6. Shopify Hosting

Our online store is operated through Shopify. Shopify provides the technical e-commerce platform through which we offer our products, manage orders, and provide our services.

In connection with the use of our store, personal data may be processed and stored on Shopify's servers, databases, and technical infrastructure.

Shopify uses industry-standard technical and organizational security measures to protect personal data.

For more information on Shopify's data processing, please see Shopify's own privacy policy.

7. Payment Processing

All payments are securely processed through Shopify Payments and, where applicable, other approved payment service providers.

Depending on the payment method selected, the information required for payment processing may be transmitted directly to the relevant payment provider.

We do not store complete credit card information on our own servers.

Payment service providers use industry-standard security measures, including PCI-DSS requirements, to ensure secure payment transactions.

8. Third-Party Services

To provide and improve our services, we may work with trusted third-party providers.

These may include, in particular:

payment service providers
shipping and logistics companies
fraud prevention and security providers
customer support service providers
analytics and technical service providers

These providers generally only receive the personal data necessary to perform their respective services.

9. International Data Transfers

Because VEZUKO operates internationally and our company is based in Hong Kong SAR, personal data may be transferred to and processed outside of your country of residence.

Where such transfers occur, we take steps to ensure that appropriate data protection safeguards are in place in accordance with applicable data protection laws.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to ensure the functionality and performance of our website and to improve your user experience.

Cookies may be used in particular to:

ensure basic website functionality;
store shopping cart information;
improve your user experience;
analyze traffic and website performance;
detect and prevent fraud and security risks.

You can disable or manage cookies through your browser settings.

Please note that disabling certain cookies may result in some features of our website not functioning fully or properly.

11. Your Privacy Rights (U.S. Residents)

Depending on your state of residence, you may have rights under applicable U.S. state privacy laws (such as the California Consumer Privacy Act and similar laws in other states), which may include:

the right to know what personal information we collect about you;
the right to request deletion of your personal information;
the right to opt out of the "sale" or "sharing" of personal information for targeted advertising;
the right not to be discriminated against for exercising these rights.

To exercise any of these rights, please contact us:

Email: contact.vezuko@gmail.com

12. Data Security

The protection of your personal data is important to us.

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, loss, or destruction.

Despite these measures, no transmission or storage of data over the internet can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of your data.

13. Children's Privacy

Our website is not directed at children under the age of 16.

We do not knowingly collect personal data from children under 16 without appropriate parental consent.

If we become aware that personal data of a child under 16 has been collected without the required consent, we will take appropriate steps to delete such data as soon as possible.

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our services, data processing practices, or legal requirements.

The most current version of this Privacy Policy will always be published on this page.

Last updated: September 5, 2026

15. Contact

If you have any questions about this Privacy Policy, the processing of your personal data, or exercising your privacy rights, please contact us at any time.